Senior IDVA (Domestic Abuse)
This is a Fixed Term, Salaried vacancy that will close in {x} days at {xx:xx} BST.
The role
This person will support the IDVA team to provide short to medium term support to high-risk victims of domestic abuse. You’ll help the Service Manager to achieve high customer engagement levels and deliver person-centred support packages. You’ll build positive relationships, both internally and externally, that help meet customer, contract and organisation needs.
Job requirements
- Work in partnership with the Service Manager to make sure customers accessing the service receive a professional, timely and coordinated response, with up-to-date, relevant information regarding options available to them.
- Support customers directly, including by representing them at multi-agency forums such as MARAC.
- Support the Service Manager to ensure case management is of a high standard. Carry out regular and robust case file audits.
- Coordinate the provision of the duty rota system in collaboration with the IDVA Team.
- Assist with all aspects of the recruitment, training and induction of IDVA team members in line with Glow recruitment policy and procedures.
- Respond appropriately to any safeguarding concerns, demonstrating an understanding of safeguarding the welfare of children and vulnerable adults.
What we’re looking for
- Good standard of education, including GCSE English and Maths, or qualified by significant experience.
- Experience of supervision/coaching of staff or volunteers, of managing performance and achieving targets through review of individual and team practice.
- Experience supporting individuals who have experienced domestic violence, forced marriage or ‘honour-based violence’ in an IDVA role or equivalent.
- An excellent understanding of the criminal justice system and relevant legislation about legal and civil options, housing, benefits, matrimonial and children.
- Experience of partnership working and of maintaining excellent working relationships with a range of stakeholders.
- Good crisis management skills and the ability to work effectively under pressure and to meet deadlines.
- Good data collection, monitoring and IT skills, including word processing and using databases and spreadsheets.
- DBS check and Police Vetting.
- Full UK driving licence with access to own vehicle for work.
Be a catalyst for change and help us impact the way our region addresses abusive relationships. Apply now!
Please note that we will be interviewing as we go, so the vacancy may close early.
#DomesticAbuse #IDVA #IndependentDomesticViolenceAdvisor #Derbyshire #JobsThatGiveBack
Who we are
We’re part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident.
Glow is the catalyst for change in our community and our sector. We’re working to systematically impact the way our region and our sector addresses abusive relationships. Everything we do is driven by a deep desire to change the future of relationships for the better. This is the start of something great.
Watch the video below to hear from some of the people we've supported.
Why choose us
No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer:
Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly.
Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions.
We never shut the door
At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.
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